The rules for using the library and Venue Work Tools.

1. Acceptance of these Terms

By accessing, browsing, searching, reading, printing, saving, sharing, submitting information through, or otherwise using the Site, you agree to be bound by these Terms, the Privacy Policy, the Copyright & Free-Reading Policy, the Professional Disclaimers, and any additional notice displayed with a particular Tool or feature. If you do not agree, do not use the Site or the Tools.

When the Site presents a checkbox or acknowledgment, selecting it is an electronic act confirming your agreement. Your use of the Site after a revised effective date also constitutes acceptance of the revised Terms to the extent permitted by law.

2. Definitions

“Riley,” “Site Owner,” “we,” “us,” or “our” means Riley Epperson, the owner and publisher of Keep ’Em Coming Back.

“Site” means keepemcomingback.com and its pages, files, features, search system, forms, and content.

“Books” means the five Keep ’Em Coming Back volumes made available for online reading.

“Tools” means all sample forms, checklists, worksheets, calendars, cards, agreements, releases, guides, templates, plans, and similar materials offered through the Venue Work Tools section or appendices.

“Content” means the Books, Tools, text, images, graphics, page designs, branding, data organization, software, and other material on the Site.

“You” means each visitor, reader, organization, venue, performer, teacher, employee, contractor, or other person using the Site.

“The Bar” means the Site’s drink-recipe database, indexes, calculators, bartender references, and related alcohol-service educational content.

“Help Desk” means the structured Get Help Using the Library form that accepts focused questions tied to books, Tools, recipes, lessons, cultural guides, operating systems, and other published Site material.

3. Eligibility, age, and authority

The Site is not directed to children under 13. Do not submit personal information if you are under 13. Alcohol-related portions of the Site are intended only for adults who are legally permitted to access and use such information in their jurisdiction.

If you use the Site for a company, venue, band, organization, client, employer, or other entity, you represent that you have authority to act for that entity and that both you and the entity are bound by these Terms.

Bar age gate

The Bar is intended for adults of legal drinking age. Selecting the entry button is your representation that you are at least 21 years old in the United States, or of legal drinking age in your jurisdiction. The gate is a notice and acknowledgment only; it is not identity verification and does not authorize the purchase, possession, sale, or service of alcohol.

4. Purpose of the Site

The Site is an educational library about public relations, hospitality, live music, venue relationships, bartending, creator work, dance instruction, reputation, community, and Texas honky-tonk and dancehall culture. It is not a law firm, accounting firm, medical service, emergency service, insurance agency, booking agency, talent agency, employment agency, alcohol regulator, or licensing authority.

5. No professional advice

Nothing on the Site or in a Tool is legal, tax, accounting, financial, investment, insurance, medical, mental-health, employment, engineering, architectural, accessibility, security, emergency-management, alcohol-compliance, music-licensing, regulatory, or other licensed professional advice.

Examples, summaries, checklists, contract language, releases, calculations, prices, rates, regulatory references, platform descriptions, and safety ideas are general educational material. They may be incomplete, outdated, unsuitable, or legally ineffective in your circumstances. Obtain advice from the appropriate licensed professional before acting.

6. No attorney-client, consultant-client, fiduciary, or other professional relationship

Reading the Site, using a Tool, submitting a Help Desk or website-administration form, receiving a reply, or following Riley on social media does not create an attorney-client, accountant-client, fiduciary, therapist-patient, insurer-insured, consultant-client, agency, partnership, joint venture, employment, booking, representation, confidential, or other professional relationship. A response is limited educational communication about published Site material unless a separate written agreement expressly states otherwise.

7. Limited license to use the Site

Subject to these Terms, Riley grants you a limited, revocable, nonexclusive, nontransferable, nonsublicensable license to access and read the Site for personal, educational, or internal business reference. This license does not transfer ownership and may be withdrawn if you misuse the Site or Content.

8. Venue Work Tools license and conditions

The working Tools are intended for people operating, managing, staffing, performing in, teaching in, preserving, or professionally supporting venues. Those users may fill out, print, save as PDF, and reasonably adapt an individual Tool for the internal operation of their venue, band, teaching practice, organization, or professional project. You may share a completed Tool with people who reasonably need it for that same internal purpose, including your staff, performers, venue, attorney, accountant, insurer, or safety professional.

You may not sell, sublicense, publish, upload, distribute, bundle, white-label, place in a template marketplace, use as the basis of a competing product, or remove authorship, copyright, source, or disclaimer notices from any Tool. You may not present a Tool as attorney-drafted, government-approved, regulator-approved, or guaranteed to be legally enforceable.

Agreements, releases, waivers, settlement forms, pricing materials, financial worksheets, alcohol-related documents, consent forms, emergency plans, and safety documents require review by the appropriate professional before real-world use. Riley does not review your completed Tool and is not responsible for the information you enter or the decisions you make from it.

9. Your responsibility

You are solely responsible for your decisions, actions, omissions, operations, contracts, taxes, licenses, permits, insurance, employment practices, alcohol service, music use, filming, consent, accessibility, security, safety, emergency response, and compliance with law. You are responsible for verifying facts, dates, rates, law, platform rules, agency guidance, and professional standards before relying on them.

You are also responsible for backing up anything you type into a Tool. The Site does not promise to store, recover, or preserve completed Tools.

10. Alcohol, venues, live music, and regulated activity

The Site discusses alcohol service, TABC-related topics, music licensing, live events, contracts, filming, taxation, employment, public accommodations, and other regulated activity. Rules vary by location and change over time. Nothing on the Site authorizes alcohol sales, service, promotions, gambling, music performance, filming, employment practices, or any other regulated activity.

Consult the relevant attorney, CPA, insurer, regulator, licensing organization, emergency authority, or other qualified professional. Comply with all age restrictions, responsible-service requirements, licenses, permits, occupancy rules, fire codes, health rules, employment laws, and local ordinances.

11. No emergency, security, medical, or safety reliance

The Site is not an emergency service. Do not use the Site or a Tool instead of calling 911, emergency services, law enforcement, fire officials, medical professionals, security professionals, crisis counselors, or other appropriate authorities. Safety and crisis tools are planning aids only and are not site-specific emergency plans.

Never delay professional help because of something read here. In an immediate emergency, leave the Site and contact the appropriate emergency service.

12. Accuracy, completeness, and current information

Riley works to provide useful material but does not warrant that any Content is accurate, complete, current, error-free, or suitable. Laws, regulations, rates, agencies, platform features, algorithms, products, prices, links, standards, and best practices change. Examples and composite case studies may simplify facts for instruction.

The Site may correct, revise, relocate, or remove Content without notice. A correction does not imply that prior Content was suitable for reliance.

13. Contact forms and communications

The Ask Riley form is available to people currently working at or operating a Texas venue, musicians or artists whose question relates to work in Texas venues, and dance teachers or floor hosts serving Texas venue culture. Requesters must provide accurate identity, work, venue, artist, band, studio, program, city, and role information as applicable.

Questions should be focused on finding, understanding, completing, or applying material already available on the Site. Identifying the relevant page and explaining the practical goal helps the library provide a useful response.

Submitting a form does not guarantee a response, response time, detailed review, correction, or any particular outcome. Submissions may be screened, summarized, answered with a link to existing material, or declined when they cannot be addressed through the Site.

Website-administration forms are reserved for corrections, accessibility, privacy, copyright, security, legal notices, and technical Site issues. Do not use ordinary forms for emergencies or confidential communications.

14. Email updates

If you subscribe, you authorize Riley and the selected email service provider to send requested updates. You may unsubscribe through an unsubscribe method provided in the message or by contacting Riley. Delivery is not guaranteed. You may not subscribe another person without authorization.

Riley may suspend or discontinue email updates at any time. Commercial messages, when sent, are intended to follow applicable email-marketing rules; however, you remain responsible for the accuracy of the email address and settings you provide.

15. Feedback and unsolicited ideas

Unless Riley agrees otherwise in a separate signed writing, feedback, suggestions, corrections, ideas, proposals, and other unsolicited submissions are not confidential. You grant Riley a perpetual, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, and incorporate that feedback without compensation or attribution, while preserving any personal-data rights required by law.

16. Privacy

The Privacy Policy explains data practices and is incorporated into these Terms. You consent to the processing necessary to provide the Site and the features you choose. No method of transmission or storage is completely secure.

17. Third-party services and links

The Site may link to or depend on Netlify, domain providers, email providers, social networks, analytics providers, search engines, government sites, performing-rights organizations, and other third parties. Riley does not control and is not responsible for their content, availability, security, accessibility, accuracy, terms, privacy practices, or actions.

A link does not imply endorsement. You use third-party services at your own risk and under their terms.

18. Sponsors, affiliates, advertising, and endorsements

The Site may later contain sponsorships, affiliate links, advertisements, or paid relationships. Material connections will be disclosed where required. Sponsored placement does not constitute a professional recommendation, warranty, or guarantee. You are responsible for evaluating any product, service, organization, or claim.

19. Ownership and intellectual property

The Books, Tools, site text, original photographs, graphics, selection, arrangement, page design, branding, and other original Content are owned by Riley Epperson or used with permission and are protected by copyright, trademark, unfair-competition, and other laws. “Keep ’Em Coming Back,” related titles, logos, and source identifiers may function as trademarks or trade dress whether or not registered.

No implied license is granted. All rights not expressly granted are reserved.

20. Permitted sharing, quotation, and linking

You may share ordinary links to Site pages. You may quote brief portions with clear attribution where permitted by law. Fair use is determined by law and circumstances, not by a fixed number of words or percentage. Nothing in these Terms restricts rights that cannot lawfully be restricted.

Permission is required for republication, course packets, translation, adaptation, public distribution, commercial use, substantial quotation, mirror sites, databases, or other use beyond the limited licenses stated here.

21. Prohibited conduct

You may not:

• Violate law, regulation, another person’s rights, or these Terms.
• Copy, republish, mirror, sell, sublicense, or distribute substantial Content without permission.
• Remove copyright, authorship, source, or disclaimer notices.
• Impersonate Riley or falsely imply affiliation, sponsorship, approval, or endorsement.
• Submit unlawful, defamatory, threatening, harassing, infringing, fraudulent, malicious, or deceptive material.
• Introduce malware, probes, exploit code, automated attacks, or excessive requests.
• Attempt to bypass access controls, rate limits, security controls, robots instructions, or technical restrictions.
• Test, scan, or probe the Site for vulnerabilities without Riley’s prior written authorization.
• Interfere with Site operation or another visitor’s use.
• Harvest email addresses, personal information, or form submissions.
• Use the Site to train others to violate alcohol, safety, employment, tax, licensing, privacy, intellectual-property, or other law.

22. Automated access, scraping, datasets, and artificial intelligence

Except for ordinary search-engine indexing that honors the Site’s robots instructions, you may not use bots, crawlers, spiders, scrapers, browser automation, data-mining tools, bulk downloaders, or similar systems to access, copy, extract, transform, archive, republish, analyze, or create a dataset from the Site without written permission.

You may not use the Content to train, fine-tune, ground, evaluate, benchmark, augment, or improve an artificial-intelligence or machine-learning system, or to create embeddings, retrieval databases, synthetic data, competing tools, or generated substitutes, without prior written permission. Robots directives express access preferences but do not create a license where one does not otherwise exist.

23. Copyright and intellectual-property complaints

If you believe material on the Site infringes your rights, send a written notice through the Contact page identifying the protected work, the challenged material and exact URL, your contact information, a good-faith statement, an accuracy and authority statement, and your physical or electronic signature. Riley may request additional information and may remove or restrict material while reviewing a claim.

The Site does not presently host public user uploads. Formal DMCA-agent registration may become appropriate if user-directed hosting, comments, or uploads are added later.

24. Accessibility

Riley aims to make the Site usable by people with disabilities, but does not warrant perfect accessibility on every device, browser, assistive technology, or third-party service. Report a barrier through the Contact page so it can be investigated.

25. Availability, suspension, and changes

Riley may modify, suspend, restrict, or discontinue any part of the Site, the free-access program, a Book, a Tool, a form, or a feature at any time. The Site may experience downtime, broken links, data loss, service-provider changes, malicious activity, or technical errors.

26. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE, CONTENT, BOOKS, TOOLS, FORMS, AND SERVICES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.”

Riley disclaims all express, implied, statutory, and other warranties, including warranties of accuracy, completeness, currency, merchantability, fitness for a particular purpose, title, noninfringement, quiet enjoyment, availability, security, compatibility, enforceability, and results. Riley does not warrant that the Site will be uninterrupted, error-free, secure, free of harmful components, or suitable for your circumstances.

27. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RILEY EPPERSON AND ANY CONTRIBUTORS, SERVICE PROVIDERS, CONTRACTORS, AFFILIATES, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES; LOST PROFITS, REVENUE, BUSINESS, OPPORTUNITY, REPUTATION, DATA, OR GOODWILL; BUSINESS INTERRUPTION; PERSONAL INJURY; PROPERTY DAMAGE; REGULATORY ACTION; CONTRACT LOSS; OR COST OF SUBSTITUTE SERVICES ARISING FROM OR RELATED TO THE SITE, CONTENT, TOOLS, COMMUNICATIONS, OR THIRD-PARTY SERVICES.

To the fullest extent permitted by law, the total aggregate liability arising out of or relating to the Site will not exceed the greater of (a) the amount you paid Riley specifically for the Site feature giving rise to the claim during the twelve months before the event, or (b) fifty U.S. dollars. Because the Site is generally free, this limitation is an essential basis of the arrangement.

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, liability is limited to the maximum extent permitted by law.

28. Assumption of risk and release

You knowingly and voluntarily assume the risks associated with applying general information to real venues, events, alcohol service, music, contracts, employment, filming, dancing, emergencies, business decisions, and regulated activities. To the fullest extent permitted by law, you release Riley from claims arising from your independent decisions, implementation, modification, misuse, or reliance on the Site or a Tool.

29. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Riley Epperson and his contributors, contractors, service providers, affiliates, successors, and assigns from claims, liabilities, damages, judgments, awards, losses, costs, expenses, and reasonable attorneys’ fees arising out of or related to: your use or misuse of the Site or Tools; your violation of these Terms; your business, event, venue, alcohol service, employment, contract, filming, safety, or regulatory activity; information you submit; or your violation of another person’s rights.

Riley may control the defense of a covered matter, and you agree to cooperate. You may not settle a matter imposing liability or obligations on Riley without written consent.

30. Dispute process, governing law, and venue

Before filing a claim, you agree to send a detailed written notice through the Contact page and allow at least thirty days for a good-faith attempt to resolve the dispute. The notice must identify you, the facts, the legal basis, the requested relief, and relevant communications.

These Terms and disputes arising from the Site are governed by the laws of the State of Texas, without regard to conflict-of-law rules, except where federal law controls or applicable law prohibits that choice.

Except for a claim properly brought in small-claims court or a request for temporary or preliminary relief involving intellectual property, security, or unauthorized access, you consent to the exclusive personal jurisdiction and venue of the state and federal courts serving Bell County, Texas.

TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY WAIVES TRIAL BY JURY AND AGREES TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

31. Time limit for claims

To the fullest extent permitted by law, any claim arising out of or relating to the Site must be filed within one year after the claim accrued, or it is permanently barred. This section does not shorten a period that applicable law does not allow the parties to shorten.

32. General provisions

Severability

If a provision is unlawful or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions remain effective.

No waiver

Failure to enforce a provision is not a waiver. A waiver must be in writing and signed by Riley.

Assignment

You may not assign your rights or obligations without written consent. Riley may assign these Terms in connection with a transfer, reorganization, succession, or operation of the Site.

Entire agreement

These Terms and incorporated policies are the entire agreement concerning the Site and supersede prior statements about Site use. A separate signed agreement controls only to the extent it expressly conflicts.

Headings

Headings are for convenience and do not limit meaning.

Electronic communications

You consent to receive notices electronically through the Site or the contact information you provide. Electronic records and acknowledgments may satisfy writing requirements to the extent permitted by law.

Survival

Provisions concerning ownership, licenses, disclaimers, limitations, indemnification, disputes, and other provisions that by nature should survive will survive termination.

33. Changes to these Terms

Riley may update these Terms by posting a revised version and date. Material changes may also be announced on the Site. Your continued use after the effective date constitutes acceptance to the extent permitted by law. Review this page periodically.

34. Contact and legal notices

Use the Website Administration Contact page for legal notices, privacy, copyright, accessibility, security, or correction matters. Use Get Library Help only for focused questions tied to published resources. Do not submit emergencies or sensitive information through ordinary forms.

Food-service use

You are solely responsible for determining whether any recipe, calculation, wood, pit method, kitchen practice, vendor, menu, temperature log, holding plan, or food-service activity is lawful, safe, permitted, insured, and appropriate. Do not use the Site as a substitute for the controlling authority, qualified professional advice, or emergency response.