Program Standards

Prerequisites: Modules 50, 53.

The sequence

Write the standard for the signature items.

Build references.

Set a calibration cadence.

And make it somebody's assignment.

The decisions

What has to be written. The signature items at minimum — because for a room whose identity rests on one or two dishes, the written standard is the mechanism by which the thing the room is known for survives a staffing change, per Module 50.

And whose job it is. Named, or it does not happen — a cadence assigned to everyone is assigned to nobody.

What you are reading

Whether the standard exists in a usable form, and whether anyone has produced it.

What goes wrong here

The standard living in one person's hands.

And calibration complaint-driven — which means the guests found it first.

Verification

Produce the signature item to the written spec and taste it against current production.

The boundary

None specific.