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Volume 6: Last Call
41 chapters · 10 appendices
Front Matter
—
Introduction
→
Chapters
01
What PR Actually Is
→
02
Owned, Earned, Shared, Paid
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03
One Funnel for Every Role
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04
Strategy Before Tactics
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05
Positioning and the Message
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06
Social Proof and Credibility
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07
Word of Mouth, Ambassadors, and Community
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08
Storytelling
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09
Naming, Ritual, and Visual Identity
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10
First Impressions, Onboarding, and Retention
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11
Hospitality and the Live Night
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12
Booking, Pitching, and Professional Relationships
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13
Owned Audience and Being Findable
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14
Content and Social Media
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15
Earned Media and Press
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16
Partnerships, Sponsors, and the Scene
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17
Promotion Mechanics: Launches, Calendar, and the Door
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18
Reputation, Reviews, Crisis, and Repair
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19
Trust, Ethics, Consent, Rights, and Compliance
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20
Sustainability, Money, and Legacy
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21
Why Most Small-Business PR Measurement Fails
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22
Pick the Number That Matters
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23
The Baseline
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24
Attribution Without a Tech Stack
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25
Measuring the Funnel
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26
Measuring Your Owned Audience
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27
Measuring Content and Social
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28
Measuring Earned Media and Reputation
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29
Measuring Partnerships, Events, and Promotions
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30
Five Roles, Five Scoreboards
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31
Running Experiments in a Real Room
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32
The Money
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33
Measuring by Listening
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34
The Scorecard and the Review Rhythm
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35
Data Ethics, Privacy, and Honest Numbers
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36
Building the Annual PR Plan
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37
Stacking and Sequencing Tactics
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38
Ninety-Day Plans by Role
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39
When to Stop
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40
Working with Professionals
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41
Last Call
→
Appendices
A
Master Tactic Index
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B
The Baseline Worksheet
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C
Role Scorecards
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D
The Experiment Planner
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E
The “How’d You Hear” Card, Tally Sheet, and Tracking Guide
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F
Monthly Report Template
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G
PR Glossary
→
H
Press Release and Pitch Templates
→
I
Free and Low-Cost Tool Guide
→
J
Consolidated Disclaimers
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Back Matter
—
Sources and Further Reading
→
—
Acknowledgments
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—
About the Author
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