CHAPTER TEN
Why the Activities Are a PR Engine
How What Your Customers Do Builds Your Reputation
We now arrive at what may be the most distinctive part of this entire book, and the part most likely to change how you run your place: the activities. Pool leagues and dart leagues, cornhole and washers, bingo and trivia, karaoke and open mic, dancing and dance lessons, the jukebox and the mechanical bull, the weekly traditions and the once-a-year rituals. For the next several chapters we are going to walk through them one by one, because in a Texas honky tonk the activities are not a sideshow to the entertainment — they are entertainment, and they are one of the most powerful and most overlooked PR engines a venue can build. This chapter is the foundation: why the activities work as PR at all, and why they deserve a whole part of this book to themselves.
Back in Chapter 5 we widened the word “entertainment” to mean everything that gives people a reason to be in your room instead of at home, and we made the case that not every honky tonk can afford touring bands, but every honky tonk can build an engine. The activities are how most venues actually build that engine. They are affordable, they are repeatable, they belong to you, and — this is the heart of it — they turn your customers from an audience that watches into participants who do. That single shift, from watching to doing, is the source of nearly all their PR power, and it’s where we’ll start.
A note on how to read Part Four: the chapters ahead are built to be a working reference, an A-to-Z you can flip to when you’re deciding whether to start a pool league or launch a karaoke night or build a Sunday tradition. Each activity chapter covers how the thing works, why it builds reputation, how to start and run it well, and where the legal or safety cautions lie. But before any of the specifics, you need the principles that apply to all of them — the reasons activities are such a potent engine in the first place. That’s this chapter. Master these, and every activity chapter that follows becomes a variation on a theme you already understand.
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PR TACTIC: The Named Ritual What it is: Turn an activity into a named, repeatable promise instead of a one-off event. Why it works: People return to rituals because they know what kind of night they are choosing. Try this: Give one recurring activity a clear name, fixed schedule, and simple description customers can repeat. |
10.1 Doing Beats Watching: The Participation Advantage
Here is the single most important idea in this entire part of the book, the one that explains why activities punch so far above their weight as PR: a participant is worth more than a spectator, every time. When a band plays your stage, your customers watch — and watching is wonderful, and we spent all of Part Three on it. But when you run an activity, your customers do. They shoot the pool, they sing the song, they throw the cornhole bag, they dance the two-step, they sweat over the trivia answer. And the person who participates is a fundamentally different, and far more valuable, customer than the person who merely attends.
Think about why. A spectator can have a fine time and forget about it by Tuesday. A participant is invested — they competed, they were part of something, they have a stake and a story. The person who watched a great band tells a friend “there was a good band at that bar.” The person who won the pool tournament tells everyone they know “I won the tournament at my bar” — note the word my — for weeks. Participation creates ownership, and ownership is the deepest form of loyalty there is. You can’t buy it, and a competitor can’t lure it away with a cheaper beer, because it isn’t about the beer — it’s about belonging to something that happens in your room.
Participation also manufactures the two things this whole book runs on: stories and word of mouth. Every activity generates outcomes — winners and losers, streaks and upsets, the rookie who beat the champ, the newcomer who nailed the high note. Those outcomes are stories, and the people in them carry those stories out your door and tell them, which is word of mouth in its purest and most credible form. A band gives the room one shared story; an activity gives a dozen different people their own personal story, each of which travels through a different social circle. That multiplication is why a well-run activity can out-promote a band on a fraction of the budget.
And participation is sticky in a way spectating never is. You might catch a great band once and drift away. But if you joined the Tuesday pool league, you’re coming back next Tuesday, and the one after that, because you’re in it now — your team needs you, your name’s on the standings, your people expect you. The activity converts a casual visitor into a committed regular by giving them a reason to return on a schedule. We’ll see this again and again in the chapters ahead, but understand it now as the foundation: doing beats watching, because doing creates investment, stories, and the habit of coming back.
One refinement, so you don’t take the slogan too literally: the best activities don’t replace watching, they create both at once — a core of participants and a crowd that gathers to watch them. The pool tournament has its players and a ring of onlookers cheering the final rack. The dance floor has its dancers and the people along the wall watching the dancers — and that watching crowd is itself a draw, and the source of your best content. So “doing beats watching” doesn’t mean you trade your audience for players; it means you add a participant core that gives everyone else something live and human to watch. The activity manufactures the show and the spectators for it, which is more than a band on a stage does alone.
10.2 The Engine That Runs on the Slow Nights
Every honky tonk owner knows the problem: the weekend takes care of itself, but Monday through Thursday the room is quiet and the lights are still on and the staff is still scheduled. The single most valuable practical property of the activities is that they are the tool purpose-built for the slow nights — the nights you can’t justify the cost of a band, the nights that otherwise bleed money, the nights the activities can transform.
The economics are simple and they favor you. A touring band is expensive and usually only makes sense on a night that can already draw a paying crowd — which means weekends, which means the nights you least need help. An activity is cheap to run, which means you can put it on a dead Tuesday and turn a money-losing night into a money-making one. The pool league, the trivia night, the karaoke host, the bingo — these are how the best venues fill the calendar’s empty slots, and a full Tuesday at low cost is often more profitable than a packed Saturday with an expensive headliner.
But understand how the money actually gets made, because it’s the key to running activities well: the profit is in the bar tab, not the entry fee. Activities rarely earn much from league dues or a couple of dollars a ticket — they earn because participants stay, and people who stay drink and eat. The pool players run a tab for three hours. The bingo crowd works through beers and hot dogs across the afternoon. The trivia teams order another round between rounds. The activity is simply the reason to stick around, and the longer people stay, the more they spend. Once you see it that way, the math gets clear: a cheap or even free activity that keeps a room full and happy for four hours on a dead night is pure profit, because every one of those hours is bar time that wouldn’t have happened otherwise. Run activities to drive time-in-seat and the spending takes care of itself.
A word of honesty about “cheap,” though, because it’s cheap in dollars, not in effort. An activity costs little money but real time and attention: somebody has to run the league and keep the standings, host the trivia or the karaoke, set up and tear down, manage the prizes and the sign-ups, and keep the whole thing feeling good week after week. That’s a genuine cost, and it’s why — as we’ll say again at the end of this chapter — it’s better to run two activities excellently than six halfway. Budget the time the way you’d budget the money, and the activity that costs you almost nothing in cash will still cost you attention. It’s a tremendous trade. It just isn’t free.
There’s a compounding effect, too, because activities are usually recurring, and recurrence builds habit. A band is a one-off; even a great show is a single event you have to promote from scratch every time. But a weekly activity becomes a fixture in people’s lives — “Tuesday is pool night,” “Sunday is bingo,” “Thursday we do trivia” — and once it’s a habit, you barely have to promote it at all. The regulars come because it’s simply what they do that night. That standing, dependable, low-cost draw on a slow night is one of the most valuable things a venue can own, and it’s the opposite of the expensive, start-from-scratch promotion a one-off booking demands.
This is also why the activities are the great equalizer in the honky tonk business. A small venue with a modest budget can’t out-book a big room for Saturday headliners — but it can absolutely out-activity them, building a week full of beloved recurring nights that cost almost nothing and generate fierce loyalty. If you take one practical thing from this chapter, let it be this: look at your slowest night, and start an activity on it. That’s where the activities engine pays off fastest and most visibly.
10.3 The Activity You Own
Here is a PR advantage of the activities that almost no one thinks about, and it’s a big one: an activity is yours in a way a band never is. When you book a band, you’re renting an attraction that also plays the venue down the road, that belongs to itself and could cancel on you or price itself out of reach. When you build an activity, you’ve created a proprietary asset — your league, your bingo, your trivia night, your tradition — that no competitor can take and that lives at your address and nowhere else.
That ownership matters enormously over time. Your signature activity can become inseparable from your venue’s identity — can become your brand — in a way a band booking never will, because the activity happens only at your place and carries your name with it everywhere it’s mentioned. When an activity becomes famous enough, it stops being something you offer and starts being the reason the venue exists in the public mind. The case study at the end of this chapter is the supreme example: a tiny Austin bar that became internationally known not for a band, but for a chicken and a bingo board. That fame belongs to that venue alone, and it could never have been booked — only built.
Ownership also means control and consistency, which are the raw materials of brand-building. You decide when your league runs, how your bingo works, what your trivia night feels like. You can shape it, protect it, and keep it consistent year after year — the same disciplined consistency that builds every strong brand in this book. A band’s availability is out of your hands; your Tuesday tradition is entirely in them. That control lets you build something durable and repeatable, an asset that compounds in value every year it runs, exactly because it’s yours to steward.
There’s a practical caution inside this advantage, and we’ll return to it throughout Part Four: because the activity is yours, its quality and its reputation are entirely on you. A band that has an off night reflects on the band; a poorly run league or a chaotic bingo reflects on you, because it’s your name on it. Ownership cuts both ways. But run well, the owned activity is one of the most valuable and defensible pieces of reputation a honky tonk can possibly build, precisely because no one else can have it.
10.4 The Tribes That Activities Build
We’ve said that participation creates loyal individuals. But the activities do something even more powerful at the group level: they build tribes — small, tight communities that form around a recurring activity and adopt your venue as their home. The pool league isn’t just a dozen loyal customers; it’s a community of people who know each other, compete with each other, razz each other, and show up together, week after week, at your place. That community is worth far more than the sum of its individual members.
These tribes are PR gold for reasons that go beyond their own attendance. A tribe brings its own people — the league players bring spouses and friends, the trivia teams recruit new members, the karaoke regulars drag along the curious. A tribe defends the place — these are the people who answer a bad online review by saying “that’s not the bar I know,” the regulars who become your most credible advocates because they genuinely belong. And a tribe is self-sustaining — once a league or a trivia community gels, it has a life of its own, pulling people back not just for the activity but for the friends they’ve made there. You’ve become the place where their social life lives, and that is about the stickiest relationship a customer can have with a venue.
Notice that the activities build these tribes far more reliably than music does. A band draws a crowd of strangers who happen to like the same music and may never see each other again. An activity draws the same people together repeatedly, in a structure that requires them to interact — to be on a team, to compete, to take turns, to root for and against each other — and repeated structured interaction is precisely how strangers become a community. The activity is a machine for manufacturing belonging, and belonging, as this whole book argues, is the deepest thing a honky tonk sells.
But here is the catch, and every owner needs to hear it, because it cuts against everything this book believes in if you ignore it: a tribe can curdle into a clique. The same tight-knit league that’s been together for five years can, without anyone meaning it to, become an intimidating in-group — the table of regulars who make a newcomer feel like they’ve walked uninvited into somebody’s private party. The people who “defend the place” can also, unintentionally, freeze out the very new faces the venue needs to keep growing. A tribe that turns inward stops being a welcome and starts being a wall, and a venue walled off behind its own cliques slowly dies even as its regulars insist everything’s fine. This is the dark side of the most powerful thing the activities create, and pretending it doesn’t exist is how good venues quietly stop bringing in anyone new.
The antidote is the owner’s job, and it runs straight back to the welcome this book keeps preaching: keep the tribes open. Build on-ramps for newcomers — the beginner-friendly night, the open sign-up, the staffer or regular who’s tasked with pulling the new person in and introducing them around. Make it explicit, in how you run every activity, that the door to the in-group is always open and somebody’s always glad to hold it. Treat the newcomer at the edge of the league night exactly the way Chapter 3 said to treat the first-timer at the bar — like a regular you haven’t met yet. Done right, the tribe becomes a thing people can join, which is the best of both worlds: the loyalty of belonging and the constant fresh blood of new members. Done wrong, it becomes a fortress with your regulars inside and everyone else locked out. Which one you get is up to you.
There’s a relationship-and-data dimension here too, worth noting before the practical chapters. Recurring activities naturally create rosters, sign-up sheets, team contacts, regulars you know by name — a web of real relationships and, often, real contact information. That’s the foundation of the direct-communication tools we’ll cover later in the book, and it grows organically out of running activities people come back for. Build the tribes, and you’ve built both your most loyal community and the beginnings of your most valuable direct line to them.
10.5 Choosing the Right Activities for Your Room
Not every activity fits every venue, and the chapters ahead will give you many more options than any one place should take on. So before we get to the specifics, a framework for choosing — the same honest, identity-first thinking this whole book applies to every decision.
Start with your space and your crowd. Do you have room for pool tables, or a patio for cornhole, or a real dance floor, or a stage that suits karaoke and open mic? Who actually comes in — what would they want to do? The right activities grow naturally out of the room you have and the people already in it, not out of a list of what worked somewhere else. A washers pit on the patio fits one venue; a serious dance-lesson program fits another; forcing the wrong one wastes everyone’s time.
Match the activity to your identity. Everything in this book comes back to who you authentically are, and the activities are no exception. A traditional dance hall might build around dance lessons and a two-step night; a rowdy roadhouse around pool and dart leagues; a family-friendly spot around bingo and trivia. Choose activities that reinforce the brand you’re building rather than ones that fight it, because every activity, like every booking, is a statement about who you are.
Pick activities you’ll actually run well, and aim them at your slow nights. An activity done halfway is worse than no activity, because the failure is on your name (the ownership point from earlier). Better to run two activities excellently than six poorly. And place them strategically — put your new activity on the night that needs help most, so it does the most good. Start with one, run it until it’s genuinely good and has its tribe, then add the next.
Then turn the page and shop the rest of this part for ideas. The chapters ahead are your menu: floor games and leagues, yard and patio games, bingo and trivia, dancing, karaoke and open mic, the fixtures like the jukebox and the mechanical bull, the weekly specials and named nights, the living-scrapbook customer rituals, and the only-in-Texas traditions. Read them with your room, your crowd, and your slow nights in mind, and pick the handful that genuinely fit. Every one of them, run well, is another cylinder in the engine this chapter has been describing — and together, they’re how a honky tonk keeps ’em coming back, night after night after night.
CASE STUDY — Chicken Sh*t Bingo: How a Chicken Made a Tiny Bar Famous Around the World There is no better proof of everything in this chapter than a tiny, steeple-topped former filling station on Burnet Road in Austin — the Little Longhorn Saloon, which we met back in Chapter 3 — and the single homegrown activity that made it famous on six continents: Chicken Sh*t Bingo. The game is gloriously simple. A numbered board is laid out under a wire cage, patrons buy a ticket for a couple of dollars matching a number on the board, a live chicken is set loose on top, and whoever’s number the chicken, ah, anoints wins the pot — up to around a hundred and fourteen dollars. It runs every Sunday afternoon, roughly four to eight, alongside cheap Lone Star, free hot dogs, and live honky tonk bands. Regulars call it “Sunday church.” Country musician Dale Watson is most associated with hatching it around the year 2000 — he’d seen a “cow bingo” version out in California and scaled it down to a chicken — though, in the way of all great bar traditions, the exact origin is happily disputed, with some crediting then-owner Ginny Kalmbach’s late husband Don. What is not disputed is Ginny’s own famous verdict on the idea at the time: that it would never last. It lasted. More than that, it became an institution — and the way it grew is a master class in everything this chapter argues. Start with the participation advantage: nobody watches Chicken Sht Bingo from a distance and forgets it. You buy a ticket, you pick a square, you stand at the cage hollering for a chicken to do its business on your number, and whether you win or lose you walk out with a story you will tell for the rest of your life. A six-year-old from Hawaii and a returning visitor from Montana have both won there; one woman played, loved it, and came back to play again decades* later. That is participation creating ownership and story, exactly as described — every single player leaves as a walking advertisement. Now the ownership point. The Little Longhorn didn’t book this fame — it built it, and because it built it, it owns it. The activity became so inseparable from the venue that, as one writer joked, the phrase “Chicken Sht Bingo” is practically legally required to appear in the first sentence of anything written about the bar. The game is the brand. A 2000s wave of TV travel shows and magazine editorials turned a homegrown Sunday novelty into worldwide fame, drawing visitors from around the globe to a little Austin dive — fame that cost the venue almost nothing to create and that no competitor could ever take, because the chicken only performs on Burnet Road. (When the activity’s co-creators later started a rival version at another bar, it only underscored the point: the original*, at the Little Longhorn, is the one the world makes the pilgrimage for.) And the tribe: Chicken Sh*t Bingo turned a small neighborhood beer joint into a community’s Sunday home and an international destination at the same time, a weekly gathering of regulars and pilgrims drinking, dancing, and cheering a chicken together. The activity built the belonging, the belonging built the loyalty, and the loyalty — plus all that earned media — built a reputation a venue of that size could never have bought. Here is the lesson, and it is the thesis of this entire part of the book in one image: a tiny bar with no budget for famous headliners became globally famous on the strength of a homegrown, participatory, recurring, utterly owned activity — a chicken on a bingo board. You almost certainly won’t copy this exact idea, and you shouldn’t try. But the principle scales to every room in Texas. The activity you invent and own, that turns your customers into players, that runs every week until it becomes a habit and then an institution — that activity can do more for your reputation than any band you could afford. The chicken proves it. Now go find yours. |
REAL TALK — The activity you almost didn’t start Ask an owner about the activity they almost didn’t bother starting — the league a regular kept pestering them about, the karaoke night they figured nobody’d show for, the goofy idea that sounded like more trouble than it was worth — and then watch them describe what it became. Half the beloved traditions in Texas honky tonks started as something the owner was lukewarm on, that took off because the customers grabbed hold of it and made it theirs. Ginny Kalmbach thought a chicken bingo would never last, and it outlived the doubt by a quarter century and counting. The lesson the lifers will tell you is to stay open to the activity you didn’t see coming, and — once something catches — to feed it instead of fighting it. You can’t always predict which activity will become your tribe’s reason to show up every week. But when you see one starting to take hold, when the same folks keep coming back for it and bringing friends, that’s the signal to lean in with everything you’ve got. The activities that build the deepest loyalty are often the ones the customers chose, not the ones the owner planned. |
TALK ABOUT IT — “If we started one new thing, what should it be?” Ask your regulars: if we started one new thing — a league, a game night, a weekly tradition — what should it be? You’ll get a list of ideas drawn from exactly the people who’d actually show up for them, which is the only market research that matters. And you’ll be doing something subtler and more valuable at the same time: you’ll be signaling to your regulars that this is their place, that they have a hand in shaping it — which is the very sense of ownership this whole chapter says the activities are meant to build. Sometimes just asking the question starts building the tribe before the activity even exists. |
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