Part of the Honky-Tonk Service Operations track. Lesson 2 of 10.
The sequence
Get close.
Repeat it back.
Write it.
And flag anything that is a modification.
The decisions
Whether it was heard. Voice fails during a set and an order heard partially is a normal event rather than a lapse.
Which makes the read-back the only verification available — and it is not a courtesy.
And whether it is a modification or an allergen. Those are different and the second one changes everything downstream, per Module 51.
What you are reading
Whether the guest confirmed.
What goes wrong here
Assumed.
And a modification not distinguished from an allergen.
Verification
Count remakes traceable to order accuracy.
The boundary
None specific.