Workplace Tracks · Kitchen Foundations · Lesson 9

Lesson 9 — Learning on the Job

Part of the Kitchen Foundations track. Lesson 9 of 10.


Prerequisites: Module 53.

The sequence

Watch what people decide, not just what they do.

Ask what they were reading.

Write it down.

And ask for the almost-right.

The decisions

What to ask. Not "how do I do this" — "what are you looking at."

Because the visible actions are the easy part and the judgment underneath them is what makes the difference, per Module 53 — and on a pit or a line the judgment looks like a person standing there.

And when the answer is "when it's ready," ask again. Not because they are withholdingexpert practice becomes automatic and the knowledge has moved below the level of description.

"What made you decide it was ready just then" gets further.

And the question that gets the most: "what does it look like when it's close but not there yet?" That is the almost-right, and it is the difference between adequate and good.

What you are reading

Where their eyes go. What they touch.

What goes wrong here

Watching the actions and missing the decisions.

And accepting the first answer.

Verification

Try it unsupervised and compare.

The boundary

None specific.


Related room craft: Bartender Academy & beverage-service craft

Back to the room: Live music tonight · Emerging Texas artists